How do I label participants in my panel?

Segment your participant panel in Research Hub.

How do I pause, close, or cancel a project?

Whether your recruitment plans have changed, or you're all set, wrapping up a recruit is pretty straightforward.

What tools do you recommend for conducting user research?

Tools for conducting user research

Can I contact participants after my study has ended?

Getting in touch with participants once a study has been close.

What are best practices for managing a Hub project?

Tips and tricks for managing a Hub project and your own participant panel

How are columns updated when I upload a new CSV to my panel?

Uploading new data to your panel, as well as how columns can be mapped or created.

How many questions can I or should have on a screener survey?

The perks of keeping your screener short-er.

How soon after launching a project can I book my first session?

What should I do if a participant is late?

Handling participants who arrive late to sessions is up to the researcher's discretion.

How can I edit my screener survey?

Editing your screener survey is easy! Here are some best practices to do so.

New here? Best practices to keep in mind!

How can we update the company name or domain on our account?

Here's how to update your company name and/or domain association.

How do I invite colleagues to join my team?

Manage your team and invite new faces to help with your research

How do I organize emails from User Interviews?

How do I flag potential participants before I approve them?

Rate potential participants before you make a final decision to invite or reject their application to a project.

How do I reuse past screener surveys in new projects?

When launching a new project, copy the screener from your team's past projects.