Solution comparison

Explore Recruitment Solutions:
User Interviews vs. Respondent

What is Respondent?

Like User Interviews, Respondent specializes in connecting researchers to participants.  With respondent.io, companies can recruit, schedule, and incentivize consumer and professional participants. 

Below, we compare the two solutions across panel reach, platform capabilities, integrations, and support, to help you pick the right participant recruitment tool for your research needs.

Respondent
Participant panel
Respondent
  • More limited panel of 3M+ participants
  • Less control of who ends up in your study
  • Limited fraud screening capabilities
  • Lack of panel source transparency
Research CRM
Respondent
No Research CRM
Compatibility & integrations
Respondent
Limited compatibility
  • Respondent.io offers a limited number of out-of-the-box integrations, restricting methods for researchers
  • Additional “compatible” tools require extra steps to connect
Incentives
Respondent
Inflexible incentives
  • 5% processing fee or a $1 fulfillment fee for processing incentives
  • Incentives through Paypal support only USD, meaning incentives require conversion prior to sending
Support
Respondent
Limited support, only for projects that have already launched.
Disclaimer: This website is not affiliated, associated, authorized, or endorsed by Respondent.

Fastest, easiest research participant recruiting platform
“User Interviews finds research participants as fast as within a day, the many screening options are excellent and I'm able to find the right participants that meet my research criteria.”

-Reviewer on G2
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See why we’re the top-rated research recruitment solution on G2

Why User Interviews

Trusted by the world’s most customer-centric teams

User Interviews is the fastest and easiest way to get the highest-quality insights from the right users
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On-demand recruitment

Target professional segments, demographic groups, consumer behavior, technical characteristics, and find any niche audience from our 4M+ panel.
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Powerful research CRM

Unlock insights from your own users with advanced panel features like segments, invite rules, branding, team management, participant API, and more.
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Time-saving workflows

Enable every researcher in your org to self-serve recruitment and automate research end-to-end including invites, scheduling, incentives, tracking, and study logistics.
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Global research record

Capture activity from every participant, every researcher, every study, every tool, every time—then use this rich data to scale up research with the right guardrails in place.
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Easy rollout & support

Get started fast—we’re simple to use out of the box, or endlessly customizable for enterprise organizations, and we provide exceptional support.

Trusted by research and product teams at

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See why top brands turn to User Interviews to recruit quality participants fast

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FAQ
Is respondent.io legit?

Yes, Respondent like User Interviews specializes in connecting researchers to participants. With respondent.io, companies can recruit, schedule, and incentivize consumer and professional participants.

How are User Interviews and Respondent different?

While both offer the ability to recruit, schedule, and incentivize participants, User Interviews offers a more extensive panel and more transparency on participants, fraud screening, and panel quality.

Additionally, only User Interviews offers a 100% proprietary panel (never sourced from third parties) and a research CRM that allows you to manage your own panel of users.

How does User Interviews grow its panel and maintain quality?

We do the work of building a high-quality, trustworthy panel so researchers always have a fresh pool of candidates for their studies. Our panel is 100% proprietary. We never buy audiences or source participants from third party panels. Our monthly panel growth rate is around 5%.

Word-of-mouth and social channels make up 79% of our panel acquisition. This category includes social media, influencer networks, and referrals from existing participants and researchers.

Alongside our broad recruitment efforts, we actively invest in smaller and niche markets through sponsorships, social outreach, targeted advertising, influencer campaigns, and industry-specific blogs and publications. We prioritize recruitment of niche markets based on researcher demand—meaning, if you need them, we’ll try to find them.

Learn more about User Interviews’ participants by downloading our Research Panel Report.

How do I know that User Interviews can source my target audience?

Today, we have over 4 million participants in our database, representing a diverse group of people. We are confident that we can recruit for most studies, even the niche ones! 

The best way to check the feasibility of your recruit is to launch a project. It only takes about 5 minutes, and you only pay once sessions are complete (no money upfront!) so it’s the best and easiest way to gauge feasibility. 

Our median time to your first qualified participant is under an hour, meaning you could get a real sense of our ability to recruit for your specific persona within a day. If you’re looking for a more general overview of User Interviews’ participants, download our Research Panel Report for key participant stats, data on our most-requested segments, and more information about how we source and vet high-quality participants.

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Resources