Use segments in Hub to retarget participants for future studies

Easily save and reuse custom groups of participants for fast and targeted recruiting.

Research Hub Part 3: Customizing Hub For Your Users

Customize Hub so your users have an on-brand experience when participating in your research studies.

Can I create a waitlist with backup participants?

Backup participants help to ensure that you reach your target number of participants.

Add a default logo to all pages your participants visit

Upload your company logo to Research Hub to create consistent branding for your team and enhance the participant experience.

Track and manage participant progress for your unmoderated project

Easily monitor the progress of your participants as they move through the stages of an unmoderated project.

Create email template sets to manage participant communication

Add your own voice to our automated emails with custom email template sets.

What incentive do you recommend for research studies?

Get product validation within a day with User Interviews

What is the participant's experience in a Hub project?

The step-by-step of what your participants will experience when signing up for a Research Hub project (with screenshots).

What is the minimum scheduling notice and how can I change it?

Adjust the time frame for participants to confirm their spot before a session.

What are best practices for building a screener survey?

Screener surveys are key to a successful user research study. Get the most from your screener survey using these tips and best practices.

How do I recruit participants from specific locations for a remote study?

Target candidates from cities, states, and countries.

How does the messages tool work?

Easily get in touch with participants one-by-one or as a group.

I launched my project. Now what?

What project settings can be edited once a project has launched?

Once a project has launched, some settings can only be edited by your project coordinator.

Set your availability and manage your research calendar

Adding and editing sessions on your project calendar.