How can participants propose alternate session times?

Let participants who can't find convenient times propose alternatives.

How do I create custom filters for participants in my queue?

Apply one or more custom filters to the participant queue to quickly seek out the participants you most want to talk to.

What is “key criteria” and how is it used on the redesigned participant profile?

We’ve redesigned the participant profile to surface your “key criteria” and support faster participant reviews. Read on for all the changes.

How do I close a project once my study is over?

Once a study has concluded, researchers can easily signal to our team that their project is ready to close.

How can I customize my view of the Hub participant table?

As the number of columns in your Hub participant table grows, learn how to hide and reorder columns to make the Hub panel work best for you.

What is email two-factor authentication (2FA) and how does it work?

Does User Interviews charge sales tax?

To ensure compliance with local tax laws and regulations, User Interviews is registered to collect sales taxes in certain US states.

How can I edit incentives after launching a project?

Modify the incentive amount for your entire project or for an individual participant, depending on your use case.

Does User Interviews have a researcher referral program?

Yes! Earn $50 by referring a researcher to User Interviews. The person you refer gets $50 too.

Set Hub invite rules and invite limits

Team scheduling: Coordinate and manage projects with multiple collaborators

Set default session attendance and location to schedule & manage sessions with your team