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Browse Researcher Support

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Live chat with our project support team for real-time help

Reach out to our support team in-app and get quick real-time support!

Last Updated:
August 15, 2024
No items found.

The admin’s guide to setup & success with Research Hub

Admins must make important decisions regarding their research panel’s implementation, long-term strategy, and internal enablement.

Last Updated:
August 15, 2024
For Admins
Research Hub

How to navigate User Interviews

Learn the ins and outs of our unified workspace for research design and panel management.

Last Updated:
August 15, 2024
Research Hub
Recruit

Research Hub Implementation: A 60-Day Checklist

Getting started with Research Hub? Here are tips and timelines for implementing the panel management solution with efficiency and confidence

Last Updated:
August 15, 2024
Research Hub
For Admins

Manage email alerts and project notifications

While project owners must receive all project notifications, collaborators can manage what they receive.

Last Updated:
August 15, 2024
Emails & Messaging

Contact our team with questions

Can't find what you're looking for? Here’s how to contact us with questions for our support, billing, sales, and project coordinator teams.

Last Updated:
August 9, 2024
No items found.

Jumpstart research by creating and duplicating project templates for your team

Duplicate projects or create saved templates so your team can jump into research faster

Last Updated:
July 22, 2024
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Best practices for setting up an unmoderated study in Research Hub

Did you know you can run surveys & usability tests with User Interviews? Learn how to recruit & manage participants for unmoderated studies.

Last Updated:
July 17, 2024
Research Hub

Research Hub Part 4: Launching Your First Study

Launch your first study and invite users to participate. Our intuitive workspace takes you step-by-step through designing your project.

Last Updated:
July 17, 2024
Research Hub

Use opt-in forms to build and maintain your Hub panel

Build a highly engaged research panel and keep participant data continuously up to date

Last Updated:
July 17, 2024
Research Hub
For Admins

Write effective preparation instructions for confirmed participants

Not sure what to include in your confirmation email for scheduled sessions? Here’s some inspiration.

Last Updated:
July 12, 2024
Emails & Messaging
Recruit
Research Hub

Add and manage collaborators on a project

Easily collaborate on research by giving team members and other stakeholders edit or view access to your project.

Last Updated:
July 10, 2024
Scheduling & Calendars

Deactivate or delete your account

Need to deactivate a researcher account? We can help.

Last Updated:
May 10, 2024
No items found.

Connect or disconnect your calendar with the Google integration

Our Google integration helps you manage meeting links for moderated sessions, and sync your calendar for easier scheduling.

Last Updated:
May 10, 2024
Scheduling & Calendars

Use the Research Hub API to feed live data into Hub

Always access your latest user data in Hub with the Research Hub API ⚙️

Last Updated:
May 10, 2024
Research Hub
Pricing & Subscriptions

Use Document Signing to get your NDA or release form signed

Our Document Signing Add-On streamlines signature collection for important documents like NDAs, release forms, and consent forms.

Last Updated:
May 10, 2024
Document Signing

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