Can you tell me more about your participant audience?

Learn more about our participant audience and reach.

Filter and navigate projects by status, access type, or project type

Learn what the different statuses and filter categories on the projects page mean, and how to group and filter your projects.

Are study incentives taxable income?

For U.S. participants, the IRS requires study payments totaling $600 or more to be reported on tax returns.

Set up a custom domain for emails

Sending emails from your custom domain.

Set up roles and permissions for your team

Ensure the right level of access with team roles and permissions

Manage participant invitations for your Hub project

Easily track and manage participant invites to ensure you’re inviting the right users from your panel

Invite teammates to observe sessions

Share a page where collaborators can easily sign up to observe upcoming sessions

Add video screening to your project

Prompt participants to record a video response during the screening process—the fastest insight into their experience on a topic.

What is Premium Screening (AKA "Double Screening")?

Contact screener-qualified participants by email or phone, or review video responses to a custom prompt before approving them for your study

Approve qualified candidates for your study

How to approve and invite qualified candidates for participation in your research study.

Video screening tips & what to expect

Upload a video of yourself answering a specific question as part of the screening process

What types of studies can I run on User Interviews?

Study types and formats to fit all your research needs!

Why am I receiving calls, emails, or messages from a researcher?

Switch between manual and automatic participant review

How (and why) to manually or automatically approve participants who apply to a project.

Create and share meeting links with participants

Access team usage & spend metrics in-app on the Reports page

Stay on top of research happening at your company—check the summary stats for a quick pulse check, or download a more detailed report.