Introducing flexible incentives

Modify the incentive amount for your entire project or for an individual participant, depending on your use case

We know research rarely goes as planned, and are here to support with more flexible options. With flexible incentives, researchers can adjust incentives after launching a project, or offer participants bonuses—without contacting our support team. You can adjust the incentive amount for your entire project or for an individual participant, depending on your use case.

For example, if you’re not getting the number of applications you need, you can learn and adjust as you go by increasing the incentive amount to attract more candidates. Maybe you have a great participant on the line that you want to dive a little deeper with. If your conversation goes long, offer them a bonus for their time. Or, maybe you accidentally put in an incorrect amount, or have changes in client requirements or company policy.

You can edit an incentive for a project from the Project overview page. Within “Session details,” you can specify the incentive by entering an amount. Note that when you modify the incentive, it will only apply to new applicants for the project.

You can edit an incentive for an individual participant from the Confirmed sessions page (moderated studies) or Participant tracking page (unmoderated studies). Read about more specific guidelines to keep in mind when adjusting incentives.

We also rolled out some updates to your Project cost view to support this change and provide more clarity into costs incurred as your project runs—check out our support article for more details, or reach out to projects@userinterviews.com for support.