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Research Ops

Research Operations (ReOps) refers to the people, processes, tools, and strategies that support efficient, impactful UX research at scale.

Although it has a lot in common with product and design operations, Research Ops involves unique challenges and approaches that make the field distinct—and distinctly important to the UX research process.

This collection of articles is specially curated for Research Ops professionals and other folks involved in the administrative and operational side of user research. Topics include:

New to ReOps? Start here: Research Operations: The Practice, The Role, and Its Impact

Latest Articles

November 18, 2024

Trends & Takeaways from the 2024 UX Tools Map

October 10, 2024

What is AI's Impact on UX Research? Observations on Changes in the AI Tools Landscape

September 12, 2024

Minimum Viable Research: Practical Tips & Resources (+cheat sheets)

Featured post

August 25, 2022

Research Operations: The Practice, The Role, and Its Impact

A comprehensive intro to Research Ops for scaling and forward-thinking teams: ReOps frameworks, a list of resources, and how to get started.

August 20, 2024

What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!)

There’s a lot that goes into identifying and hiring a great ReOps professional. This guide will walk you through the process from start to finish.

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Content & Community Director

3 Things We Learned After Launching Our First User Research Course

And how research and non-research professionals alike can use these insights to benefit their organization.

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Content & Community Director

State of User Research 2024: 3 Takeaways from a Non-Researcher

A card-carrying member of the people who do research (PWDR) community unpacks the themes, data, and takeaways from this year’s report.

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Content & Community Director

A Blueprint For Scaling UX Research

A practical plan for scaling UX insights from research ops pros succesfully using it.

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Senior Content Marketing Manager

Tidy Up Your Research Logistics with a Participant Panel

Increase your productivity and experience the life-changing magic of a participant panel tool.

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Senior Content Marketing Manager

Sample Sizes in Qualitative UX Research: A Definitive Guide

A guide to determining sample size for saturation in qualitative research (interviews, usability testing, etc) with our data-backed sample size formula.

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Katryna Balboni

Head of Creative Content & Special Projects

February 22, 2024

Turn Fandom into Human Insight With a Participant Panel

Your company has fans. Create a customer community to centralize and organize them.

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Senior Content Marketing Manager

February 2, 2024

What is an Opt-In Form and How To Use One to Build Your Research Panel

This small-but-mighty tool is your key to connecting with more customers, creating an always-on insights hub for your stakeholders.

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Senior Content Marketing Manager

October 26, 2023

The False Promise of All-in-One Software

Four myths and a truth about do it all user insights platforms.

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September 28, 2023

4 Ways to Collaborate for Research Success

Collaborative research is effective research. Learn how to collaborate in UX research from coach and research leader Roberta Dombrowski.

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Roberta Dombrowski

VP, User Research

FeatureD

The 2023 UX Research Software Report

When tech meets technique, research thrives. Discover today’s most popular UX research tools, according to a survey of 900+ researchers.

Browse the most popular UXR tools by use case
Take a deep dive into recruiting and panel management tools
Learn about underdogs, alternatives, and emerging UXR tools

Read the report

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