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Josh Piepmeier

Josh is a conversion-focused content writer and strategist based in New York. When not reading or writing, you can find him exploring his home state, visiting new cities, or unwinding at a family barbecue.

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August 28, 2020

A Step-by-Step Guide to Performing Customer Experience Research

A five-step process for translating broad feedback into meaningful changes to transform your company.

August 20, 2020

Great User Research Is the Missing Link in Your Customer Development Process: Here’s How to Fix It

The customer development process is key to startup success. The only problem is that most companies start the process incorrectly.

August 3, 2020

16 Ways to Reduce No-Shows in UX Research

There’s no secret formula to avoid no-shows in research completely, but you can reduce them. Here are 16 ways to help!

July 22, 2020

How to Use Prototype Testing to Create Emotionally Satisfying User Experiences

The difference between a great prototype test and a poor one is finding the right users (made easier by implementing user disqualification).

Josh Piepmeier

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