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Erin May

SVP, Marketing

Left brained, right brained. Customer and user advocate. Writer and editor. Lifelong learner. Strong opinions, weakly held.

All posts from this author

January 17, 2018

On Running My First Card Sort and What I Learned

Step-by-step how I ran my first card sort and all the lessons and learnings along the way.

December 13, 2017

Why You Shouldn't Get Too Attached to Outcomes in Your Research with Sarah Gagne of LogMeIn

Tools of the trade, creative findings presentations, and inebriated participants.

December 5, 2017

First Acknowledge That You Know Nothing (And Other UX Research Lessons)

Joel Rosado of Braze (formerly Appboy) on working well across teams, session preparation, and Japanese chocolates.

October 25, 2017

Adapting User Interviews On the Fly with Sarah Merlin of Invaluable

Why finding presentations aren't always necessary, how people are constantly surprising, and more.

October 4, 2017

User Interviews and Lookback Partner to Deliver Complete User Research Experience [Product News]

Your testing and recruiting needs, together.