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Erin May

SVP, Marketing

Left brained, right brained. Customer and user advocate. Writer and editor. Lifelong learner. Strong opinions, weakly held.

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UX research experts of UserZoom share their thoughts on the rise of collaboration tools like Figma and discuss industry changes.

Healthcare organizations are investing more in human-centered design. Here’s how UX design principles are changing the patient experience.

How do you show respect and consideration for your users? Kat Zhou explains the urgent need for ethical practices in design and research.

What can UXers do to improve health inequity? Here’s how to approach UX research in healthcare and building a practical healthcare app.

Why you should treat your UX research career like a product, how to build your career roadmap, and how to thrive as a UX researcher.

Every research team needs an insights repository. Here’s how to choose the right tool, ensure success, and considerations for scale.