Expert panels to help you and your team tackle the pressing questions facing user experience researchers.
Although the event has come and gone, you can easily watch recordings of the sessions, featuring topics like: data-driven storytelling, generative-AI, career development, the business value of UX, and scaling research with ops.
A spring cleaning for your human-centered insights practice.
We’re back with our second year of YouX, a research and insights event all about you, whether you’re in research, product, design or ops. This year we’re focused on sharing fresh, growth-minded perspectives on the most important topics in the industry.
So whether you need inspiration to justify more budget, practical advice to make the most of AI, or simply want a safe space to ask questions and build connections, YouX has you covered.
YouX will offer panel discussion with experts exploring questions like:
How can I show that my work has “business value?”
What skillsets and career trajectories are emerging?
Who can I partner with to scale my research practice?
Where can I leverage storytelling to make an impact?
We are told all the time to tell stories with our data. But how? And what makes for a good story? Leyla Farah led Storytelling at Salesforce, and now consults with organizations of all kinds looking to tell compelling stories with data. She will share different ways to create a data-driven narrative that drives both impact and action, and how to do it in a way that is grounded in data.
Speaker
Leyla Farah
Communications Consultant @ NarrativeArc
Moderator
Ben Wiedmaier
Marketing @ User Interviews
12:50pm
Freshen Up Your Practice with AI
Move from “I should really use some AI” to “I’m totally making AI work for me” with practical applications from leaders using AI in their research workflows and building AI-focused products. They’ll share use cases for those building and designing products, and differentiate fact from fiction.
Speakers
Maya Geary
Research Operations @ Thumbtack
Hana Nagel
UX Research Professor and Consultant
Cathrin Anderson
AI Experience UX Research Lead @ ServiceNow
Moderator
Sherwin Yu
VP of Engineering @ User Interviews
2:00pm
Springing Into New Career Trajectories
Do all designers need to “do” research now? What’s the market for method-specific UXRs? Do you still need a traditional degree? Although we can’t answer all of these questions, they illustrate the shifts happening in our industry. Join community leaders from UX, operations, and product as they share observations on career, development, and new growth paths.
Speakers
Alec Levin
Co-founder & CEO @ Learners
Holly Burroughs Cole
Executive Director and Founder @ Research+Ops
Emily Tate
Former Managing Director @ Mind the Product
Moderator
Roberta Dombrowski
Research Partner @ Maze
3:00pm
Break
3:15pm
Make Your Strategy Blossom With Business Metrics
Market uncertainty continues to roil UX research teams. Having a strategy—one linking your work to the mission of the business—has never been more critical. Join leaders who have created and deployed strategy at their organizations to learn what makes a strategy stick, engaging stakeholders and opening the eyes of leadership.
Speakers
Devin Harold
Head of Design Research @ Capital One
Tyler Medina
Research & Innovation Consultant
Vanessa Van Schyndel
UX Researcher @ Figma
Moderator
Carol Guest
Sr. Dir. of Product Management @ User Interviews
4:25pm
Research Ops: Fertilizer for Scaling Research
Senior ReOps pros reveal how they grow the demand and capacity for customer research at their orgs. Learn processes and tactics to inspire stakeholder action, maintain rigor, and make better business decisions.
Speakers
Hannah Barbosa
Head of Research Operations @ AWS
Kelly Clausen
Research Operations Lead @ Rocket Mortgage
Nicole Anselmo
Research Program Manager @ Slack
Moderator
Morgan Mullen
Lead UX Researcher @ User Interviews
5:25pm
Closing Remarks
Speaker
Ben Wiedmaier
Marketing @ User Interviews
Grab the recordings
About User Interviews
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