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Browse Researcher Support

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Establish SSO / SAML for your team

How to set up your SSO login

Last Updated:
December 17, 2024
For Admins

Get Premium Support for personalized help with UI

Learn how to access our Premium Support add-on and what it entails.

Last Updated:
December 4, 2024
Pricing & Subscriptions
For Admins
Recruit
Research Hub

Set up a custom domain for emails

Sending emails from your custom domain.

Last Updated:
November 4, 2024
Emails & Messaging
For Admins

Set up roles and permissions for your team

Ensure the right level of access with team roles and permissions

Last Updated:
October 31, 2024
For Admins

Access team usage & spend metrics in-app on the Reports page

Stay on top of research happening at your company—check the summary stats for a quick pulse check, or download a more detailed report.

Last Updated:
October 2, 2024
For Admins
Incentives

Maturity Map: How to Be Successful with Research Hub

A practical guide that any team can use to make the most out of Hub

Last Updated:
September 19, 2024
Research Hub
For Admins

The admin’s guide to setup & success with Research Hub

Admins must make important decisions regarding their research panel’s implementation, long-term strategy, and internal enablement.

Last Updated:
August 15, 2024
For Admins
Research Hub

Research Hub Implementation: A 60-Day Checklist

Getting started with Research Hub? Here are tips and timelines for implementing the panel management solution with efficiency and confidence

Last Updated:
August 15, 2024
Research Hub
For Admins

Use opt-in forms to build and maintain your Hub panel

Build a highly engaged research panel and keep participant data continuously up to date

Last Updated:
July 17, 2024
Research Hub
For Admins

Set up approved payment methods for your team

Designate which payment methods your team can select at project launch

Last Updated:
May 7, 2024
For Admins
Pricing & Subscriptions
Recruit
Research Hub

Use a prepaid balance to pay for your studies

Make paying for projects simpler by setting up a prepaid balance with User Interviews.

Last Updated:
May 7, 2024
Pricing & Subscriptions
For Admins

Create and apply a sender profile for Hub emails

Improve your email response rates by adding a personal touch to your emails through Research Hub.

Last Updated:
May 6, 2024
Emails & Messaging
For Admins
Research Hub

Set branding and communication defaults for your team

Help the whole research team stay on-brand when communicating with customers about research.

Last Updated:
April 11, 2024
Emails & Messaging
For Admins
Research Hub

Research Hub Part 3: Customizing Hub For Your Users

Customize Hub so your users have an on-brand experience when participating in your research studies.

Last Updated:
April 10, 2024
For Admins
Research Hub

Add a default logo to all pages your participants visit

Upload your company logo to Research Hub to create consistent branding for your team and enhance the participant experience.

Last Updated:
April 10, 2024
Research Hub
For Admins

Create email template sets to manage participant communication

Add your own voice to our automated emails with custom email template sets.

Last Updated:
April 10, 2024
Emails & Messaging
For Admins

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