User interview scheduling tool

Automate scheduling: Set up your calendar and scheduling preferences once. Then focus on the research while our system automatically books the sessions for you.

One calendar to manage it all: a single source of truth across all your research projects
Set it and forget it: rules-based, automated scheduling for the whole team
Integrated with your calendar: streamlined meeting links and moderator assignment

Get 3 free participants when you sign up today!

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Automated scheduling tool in action

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Continuous discovery

For product teams that prioritize keeping a strong pulse on user needs

Unlock ongoing research with your customers and make it a consistent part of your weekly routine:

Share a link to your up-to-date calendar, anytime, anywhere, so participants can book an open timeslot that respects your scheduling rules
Set it and forget it—easily manage research than spans a longer period of time

Easy scheduling across multiple concurrent projects

For researchers who create multiple UI projects to manage quotas, or target different audiences

Take the pain out of managing multiple projects at once:

Turn on automated scheduling and let our system handle conflict management across projects
No manual coordination or comparison across calendars necessary

Conduct online moderated studies fast

For product managers, designers, or researchers who prioritize research speed and efficiency

Talk to users often and answer specific research questions quickly, even with limited time and prep:

Save time with automatic scheduling—let us handle the logistics while you focus on the research
Streamline your tools and take care of all scheduling in the UI platform

Global calendar syncing

One calendar to manage all projects

Your single source of truth across all projects

Integrate your Google or Outlook calendar, set your working hours and availability at the individual account level, and let us handle scheduling and session conflict management across multiple projects.

Easy scheduling with our calendar integrations

Streamline moderated research with our Google and Microsoft integrations—sync your calendars to generate automatic meeting links and assign moderators to host each session.

Note: Our Microsoft Teams integration is available for Microsoft 365 Business or enterprise suite accounts.

Manual or automatic—the choice is yours

Choose automated scheduling for a hands-off approach to get sessions booked, or manual scheduling for times when you want more control over your calendar.

Automatic scheduling

Put your scheduling on autopilot

Scheduling you don’t have to think about. Set your availability and scheduling preferences once, and sit back as we handle the rest.

Rules based, automated scheduling

Set your project start and end dates, minimum scheduling notice, buffer time, start time increments, and max number of sessions per day. Our scheduling tool will automate booking confirmed sessions within these guidelines.

Preview the participant experience

View the exact time slot options participants would see and have full confidence that your automatically generated sessions are 100% accurate before project launch.

Simple participant rescheduling options

Rescheduling is easy. If a conflict arises, you can reschedule a participant yourself on the “Confirmed sessions” page, or participants can reschedule their own sessions, no researcher action required.

Coordinate your team

Collaborative scheduling for teams

Collaborating with teammates should be easy—research is a team sport, after all. Automate your scheduling and let us handle the calendar logistics, so you can focus on the research.

Automated scheduling for teams

Connect your calendars, set preferences, set collaborator attendance, and we’ll handle the rest. We’ll find times that work for your whole team and send calendar invites and reminders.

Attendance rules

Designate teammates as moderators, required, or optional attendees so you can find times that work for the team and schedule only those that need to be there.

Smart tooling for multi-moderator studies

Designated moderators are always the default owner of calendar events and meeting links—particularly helpful when ReOps are handling logistics for a team of researchers.

Scheduling FAQs

How do I connect my calendar to User Interviews?

You can connect your calendar from a few places within User Interviews—via your Availability page or Integrations page under “Account settings”, or from within the workspace.

Does UI have calendar integrations?

Our Google and Outlook calendar integrations make it easy to keep track of upcoming sessions. Confirmed sessions will automatically be added to your synced calendar. Collaborators can also have sessions populate on their calendars, helping them stay in the know on scheduled bookings.

What scheduling preferences can I set?

You can control how many sessions can be scheduled per day, the buffer time between meetings, frequency of available time slots, and more—depending on the type of scheduling you choose (manual or automatic).

What is the difference between manual and automatic scheduling?

Choose automated scheduling for a hands-off approach to get sessions booked, or manual scheduling for times when you want more control over your calendar. The choice is yours!

What is automatic scheduling?

With automatic scheduling, simply set up your calendar, availability, and scheduling preferences, and our system will automate booking confirmed sessions within these guidelines. Automatic scheduling is available for all 1:1 moderated projects on Research Hub and Recruit.

How can I automate scheduling for my team?

Make sure everyone on the team has connected their calendars to UI. Change your scheduling type to “Automatic,” invite collaborators, set your scheduling preferences, and we’ll find times that work for your whole team and send calendar invites and reminders.

How does session attendance work?

When you set session attendance defaults for each attendee (Moderator, Required, Optional, or Not included), UI will automatically use these rules for every confirmed session to schedule only the people who need to be there.

What are my rescheduling options if a participant can’t make a session?

Handling rescheduling is easy—if a conflict arises, you can reschedule a participant yourself on the “Confirmed sessions” page, or participants can reschedule their own sessions, no researcher action required.

User interview scheduling tool

Explore use cases