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Hear What Others Have to Say

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"The service is great and the price point is perfect. We use it as an alternative to the more expensive services."
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Cassandra Torda
UI/UX Designer at Egnyte
"I would recommend this product to anyone!"
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Phil Gordon
Head of UX Research at SkillShare
"Fast, cheap, effective. User Interviews is everything I need and nothing I don't. I love it and recommend it to everyone!"
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Michelle Avelis
Sr. Design Researcher at REI
"The service is great and the price point is perfect. We use it as an alternative to the more expensive services."
profile photo for reviewer Cassandra Torda
Cassandra Torda
UI/UX Designer at Egnyte
Recruit logo
Recruit research participants in hours, not weeks
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Source from our audience of over 5 million quality participants.
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Target by profession, location, demographics, or any criteria you choose.
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Fast, affordable, flexible. Pay only for completed sessions.
Research Hub logo
Discover your single source of truth for participant management
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Quickly recruit your own users with customizable tags, filters, email templates, and more.
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Automatically track participant research history to choose the best candidates for each study.
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Build your panel with CSV uploads or your customizable opt-in form.
Participant Quality

Recruit Quality and Pre-vetted Participants

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Top-rated participants
Our participant scoring system evaluates researcher feedback and past participation to bring you the best.
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No bad apples
Our fraud detection system monitors for multiple key indicators of fraud, removing participants before they apply to studies.
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Fast recruiting
3 hours median time to 1st matched participant.
“User Interviews has helped us numerous times in finding the right participants for our studies. Highly recommended!”
Greg Fain
Echo Qualitative
Expert Targeting

Research confidently with our targeting and support

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A panel that scales with demand
We proactively monitor demand data and grow our panel accordingly to ensure we have the right participants ready for you.
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Smart targeting means fast recruits
Our targeting system finds participants whose profiles and research histories match your criteria—whatever that might be.
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Only pay for successfully completed sessions
Never pay for no shows or sessions that didn’t work out. We have your back like that.
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Personalized support from a dedicated project coordinator
Your “PC” ensures you get the participants you need, when you need them.
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Target the right participants with categories like...

Industry
Choose from 140+ industry categories, from financial services to healthcare.
Job Titles
Target by job title. We'll provide exact and close-fit options for your review.
Demographics
Narrow your targeting by demographic characteristics like age, education level, or marital status.
Location
Target participants by city, US state, or country. We currently recruit from all 50 US states, Canada, the United Kingdom, Australia, France, Germany, and South Africa.
Technology
Narrow targeting by technical characteristics, including computer or smartphone operating system, web browser, or webcam capabilities.
Custom Screener Surveys
Create custom screener surveys with multiple choice, short answer, skip logic, and long answer questions to help qualify your ideal participants.
image of reviewer Quintin Carlson with green illustrative embellishments
“User Interviews has made it incredibly easy to validate our product and design decisions — even within our extremely niche market. It’s become a core part of our research process.”
Quintin Carlson
VP of Design at Hologram
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Automation Tools

Set and forget the not-fun parts of research

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Schedule automatically
Sync your calendar and let participants schedule themselves based on your availability. Connect Zoom and automatically generate and send unique links to confirmed participants.
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Pay incentives instantly
Automatically distribute incentives to participants, redeemable as dozens of digital gift cards. Or, you can handle incentives yourself—it's your call.
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Message participants
Customize reminder messages and send emails and texts, straight from the app. Bulk message to save time!
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Recruit, research, repeat
Rate participants. Easily follow up with great participants and invite previous matches to your next study.
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Time Savings
Automate your research, end to end
Recruiting, scheduling, and contacting participants used to mean hours of jumping between tools. With Research Hub, you can automate your team's research workflows.
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Schedule automatically
Let participants schedule themselves for times that work for you. Connect Zoom and automatically generate and send unique links to confirmed participants.
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Message participants
Send triggered or one-time updates and reminders. Never lose track of a conversation.
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Run any type of research, with tools you already use
Work with any design, conferencing, or other tools you want. Leave the logistics to us.
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Automate incentives
Choose to automatically distribute incentives in your selected amount, and participants can redeem their reward in the form of dozens of digital gift cards. Or, handle incentives yourself if you prefer.
Panel Creation
Build your panel
Add users to Research Hub via CSV upload, send custom email invitations for specific studies, or create an invite link you can share anywhere.
New
Customize an opt-in form and build your panel while you sleep 😴.
Try ours!
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panel management
Find the right participants in a few clicks
Research Hub tracks survey answers, research history, messages, and incentives—plus any custom fields you add—so you'll know exactly which folks to talk to next.
collaboration Tools
Teamwork makes the (research) dream work
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Collaborate seamlessly
Teammates can comment, edit projects, schedule participants, and more.
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Schedule with ease
Connect multiple calendars to find session times that work for everyone.
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Invite the whole team
No seat limits. Shared research is impactful research.
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You care about privacy. So do we.
We’re committed to helping companies everywhere align themselves with GDPR and other data privacy regulations.
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"We really like being able to use our own customers as participants—this has proven to be super successful for us, and really easy to use."
Brandie Smith
‍Senior User Researcher at Metromile
trusted by research teams at

Choose the plan that's right for you

Recruit
UI Audience

Recruit from our panel of 500,000+ participants.

Research Hub
Your Audience

Talk to your users in 75% less time.

Recruit
Pay As You Go

For individuals and small teams with infrequent research needs. Only pay for completed sessions as you need them.

$45
per session
B2C
$90
per session
B2B
Get Started
Included features:
Unlimited Researcher Seats
Automated Scheduling
Automated Incentive Distribution
Screener Skip Logic
Project Coordinator Support
Zoom Integration
1:1 & Bulk Messaging
Recruit
Starter

For teams with unpredictable or low volume recruiting needs. Includes 60 sessions per year.

$175
per month | billed annually
or B2B Recruiting for $350 per month
Subscribe & Save
Includes Pay As You Go features, plus:
60 Sessions Per Year
Rollover Sessions
Past Screener Library
Invite Previous Participants
Customer Success Support
Custom Onboarding
Recruit
Essential

For teams with an ongoing research practice. Includes 150 sessions per year.

$325
per month | billed annually
or B2B Recruiting for $650 per month
Subscribe & Save
Includes Pay As You Go features, plus:
150 Sessions Per Year
Rollover Sessions
Past Screener Library
Invite Previous Participants
Customer Success Support
Custom Onboarding
Recruit
Custom

For teams who do a high volume of research or have custom software and support needs.

Let's Talk
B2B Recruiting add-on available
Contact Sales
Includes Essential features, plus:
Custom Contract
Security Review
Dedicated Customer Success Manager
Premier Recruitment Support
Recruit
Pay As You Go

For individuals and small teams with infrequent research needs. Only pay for completed sessions as you need them.

$45
per session
B2C
$90
per session
B2B
Get Started
Included features:
Unlimited Researcher Seats
Automated Scheduling
Automated Incentive Distribution
Screener Skip Logic
Project Coordinator Support
Zoom Integration
1:1 & Bulk Messaging
Recruit
Starter

For teams with unpredictable or low volume recruiting needs. Includes 60 sessions per year.

$175
per month | billed annually
or B2B Recruiting for $350 per month
Subscribe & Save
Includes Pay As You Go features, plus:
60 Sessions Per Year
Rollover Sessions
Past Screener Library
Invite Previous Participants
Customer Success Support
Custom Onboarding
Recruit
Essential

For teams with an ongoing research practice. Includes 150 sessions per year.

$325
per month | billed annually
or B2B Recruiting for $650 per month
Subscribe & Save
Includes Pay As You Go features, plus:
150 Sessions Per Year
Rollover Sessions
Past Screener Library
Invite Previous Participants
Customer Success Support
Custom Onboarding
Recruit
Custom

For teams who do a high volume of research or have custom software and support needs.

Let's Talk
B2B Recruiting add-on available
Contact Sales
Includes Essential features, plus:
Custom Contract
Security Review
Dedicated Customer Success Manager
Premier Recruitment Support
research hub
Free Forever

For individuals and small teams who want to save time by streamlining their research. Includes up to 100 contacts in your participant CRM.

$0
True to the name, this plan is free, forever
Get Started Free
Included features:
Up to 100 contacts in Your Participant CRM
Unlimited Researcher Seats
Panel Opt-in Forms
Automated Scheduling
Automated Incentive Distribution
Automated Emails
Screener Skip Logic
Zoom Integration
1:1 & Bulk Messaging
Research hub
Essential

For teams with frequent research needs and a growing panel to manage. Includes up to 5,000 contacts in your participant CRM.

$250
per month | billed annually
Subscribe
Includes Free Forever features, plus:
Up to 5,000 contacts in Your Participant CRM
Branded Screeners & Opt-in Forms
Custom Email Templates
Custom Email Themes
Custom Data Consent Notice
Customer Success Support
Custom Onboarding
Research Hub
Custom

For large teams with custom software, support, or procurement needs. Includes up to 1 million contacts in your participant CRM.

Let's Talk
Contact Sales
Includes Essential features, plus:
Up to 1M contacts in Your Participant CRM
Custom Email Domain & Sender Profiles
Contact Rules
Custom Contract
Security Review
Dedicated Customer Success Manager
Team & Admin Roles (Beta)
API (Coming Soon!)
research hub
Free Forever

For individuals and small teams who want to save time by streamlining their research. Includes up to 100 contacts in your participant CRM.

$0
True to the name, this plan is free, forever
Get Started Free
Included features:
Up to 100 contacts in Your Participant CRM
Unlimited Researcher Seats
Panel Opt-in Forms
Automated Scheduling
Automated Incentive Distribution
Automated Emails
Screener Skip Logic
Zoom Integration
1:1 & Bulk Messaging
Research hub
Essential

For teams with frequent research needs and a growing panel to manage. Includes up to 5,000 contacts in your participant CRM.

$250
per month | billed annually
Subscribe
Includes Free Forever features, plus:
Up to 5,000 contacts in Your Participant CRM
Branded Screeners & Opt-in Forms
Custom Email Templates
Custom Email Themes
Custom Data Consent Notice
Customer Success Support
Custom Onboarding
Research Hub
Custom

For large teams with custom software, support, or procurement needs. Includes up to 1 million contacts in your participant CRM.

Let's Talk
Contact Sales
Includes Essential features, plus:
Up to 1M contacts in Your Participant CRM
Custom Email Domain & Sender Profiles
Contact Rules
Custom Contract
Security Review
Dedicated Customer Success Manager
Team & Admin Roles (Beta)
API (Coming Soon!)
ENTERPRISE FEATURES

Recruiting, logistics, and support at scale

Customize User Interviews for your team's needs with enterprise features like...
SSO/SAML
Extra layers of participant screening
Security review
Custom contact terms
To learn how other teams at 
Awkward Silences
are saving time, budget, and effort with User Interviews,
book a time to chat
.
Talk to users today. Seriously, we're fast.
It's free to sign up + get your first 3 participants free.
Free to sign up, affordable to scale.
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