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Customer Webinar

Product Talk #12

Product Talk #12

A quarterly preview of new features, brought to you by the product team at User Interviews

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Thursday, December 14, 2023
Date TBD
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Date TBD
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Time TBD
3:00pm - 3:45pm ET
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Remote
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Watch on-demand
Speaker
Carol Guest
Senior Director of Product Management
User Interviews
in partnership with

Rewatch our latest Product Talk webinar, where we share our latest features, preview what's coming next, and take a look at our 2024 roadmap.

πŸ’» Download the slides
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πŸ—’οΈ Read on for a recap

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πŸŽ‰ What's New

Wrapping up 2023, we'll take a look back at some of the top recently released features.

  • ‍Better visibility into usage and spend. Gain insight into the research happening at your organization with reporting on sessions, team member activity, and spending in UI.
  • ‍Build screeners faster with updated multiple-choice questions. Researchers can bulk enter answer options and drag and drop answer choices. Participants can write in an β€œOther” option.‍
  • Coordinate your team with session attendance. Designate who must attend and who is optional, so you can find times that work for the team and schedule only those that need to be there.‍
  • Ensure your team is set up with the right payment methods. Give access to prepaid balances and designate your primary payment method (invoice, credit card, prepaid balance) so all team members can launch projects without making payment decisions.‍
  • Guide researchers to SSO sign-in. Researchers can navigate directly to your identity provider through User Interviews.
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✨ What's Coming

Looking ahead, we have a number of exciting upcoming features designed around making research more flexible, faster, and more collaborative for your teams.

  • New navigation and global styles. Left navigation and updated colors or a refreshed User Interviews going into 2024. ✨
  • ‍Grid questions for screeners. Grid questions make programming screeners even faster for researchers and make it easier for participants to differentiate between similar questions.‍
  • Video screeners. With video screeners, participants upload a video of themselves answering a specific question, the fastest insight into their experience on the topic.Ensure your team is set up with the right payment methods.
  • ‍Automate scheduling for your team. Connect your calendars, set preferences, set roles, and leave the rest to us. We’ll find time slots that suit the team and handle calendar invites and reminders.‍
  • Hub segment permissions. Organize segments into shared resources & private segments. Lock down important segments to prevent unauthorized edits.‍
  • Search for participants within a segment. Use name, email, or phone number to search for Hub participants within the context of a segment or filter.
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πŸ‘€ Sneak Peek into a Major Product Change

We invited teams to join in the beta to get early access to the unified project workspace, launching in the new year. This major product update allows for a much more intuitive and collaborative experience with User Interviews:

  • Design, edit, and manage your project in one unified workspace
  • Set up scheduling, collaboration, and participant emails before launching your project
  • Make changes to your project after it launches without contacting support
  • Automate scheduling for projects that have collaborators
  • Onboard new team members easily with a clean interface and smart defaults

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Location

Speakers

Carol Guest
Senior Director of Product Management
User Interviews
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Your Hotline Host

Ben Wiedmaier
Senior Content Marketing Manager
User Interviews
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With User Interviews, it's simple to run high-quality research with your target audience.

User Interviews is the only tool that lets you source, screen, track, and pay participants from your own panel, or from our network of 4M+ participants.

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