Artificial intelligence technology is changing many UX workflows. One of the most visible examples is the rise of AI-specific features, tools, and platforms designed to support specific phases of the research process. A growing use case is harnessing AI for fieldwork.

AI moderation—letting AI conduct a research conversation for you—offers many benefits: speed, scale, and flexibility. But using this tool also requires practice, maintaining moderation quality, and carefully considering the output.

Two experts in AI and user research guide you on using this powerful method: Aaron Cannon, cofounder of Outset, and Joanne Locascio, Senior Manager, Research at Intuit.

During this webinar they covered:

1. The benefits and applications of AI moderation
2. Strategies for making the most of this method
3. A case study showing AI moderation in the wild