Customers Stories

From cutting edge startups to well-established enterprises that value customer insight, thousands of teams rely on User Interviews to fuel their growth and innovation through fast access to quality participants.

“Our team really likes using Hub! An analysis of our previous workflow versus recruitment through User Interviews estimated a savings of over 2.5 hours per project."

-Miranda Fitts | Manager, Research Operations | Zendesk
Read the case study →

"User Interviews has completely removed any of the friction aspect of research."

-Nathan Jones | Senior Product Designer | nCino
Read the case study →

“User Interviews has been really great for recruiting highly specific profiles. We haven’t had any no-shows, there’s been a great participant response rate—it’s been a really smooth process and a positive experience.

-Hannah Nursalim | Microsoft Edge
Read the case study →

"I can deploy a study and have it filled in less than 24 hours. I can choose the participants. I get to pick who I would like for research.”

-Josh Kaeding | Lead UX Researcher | Limbix Health

“They source people we want for generative and evaluative research across the nation, but more importantly we’re able to put our actual users into the recruiting funnel. All of this happens within a couple of days.

-Chad Aldous | Co-Founder & Head of Design | rentable

User Interviews has quickly become an invaluable partner for our ongoing UX research needs. The amazing team of consultants has worked quickly and tirelessly with us to ensure high quality participants for our sometimes elusive target audience.”

-Elizabeth Klann | Senior Design Researcher | Think CERCA

Customer Stories

Research Hub allows nCino to remove friction in their research and make research a foundational part of their design process.
Industry
Technology
HQ
Wilmington, NC
size
1,650
products used
Recruit logoResearch Hub logo
Read more
Zendesk’s Research Operations team introduced Research Hub to help democratize access to customers and enable self-serve research recruiting.
Industry
SaaS
HQ
San Francisco
size
5,450
products used
Recruit logoResearch Hub logo
Read more
How the Microsoft Edge Browser UX Research team uses Recruit from User Interviews to quickly find and schedule qualified research participants for targeted studies.
Industry
Technology
HQ
Redmond, WA
size
160,000
products used
Recruit logoResearch Hub logo
Read more
Learn how thoughtbot uses Recruit to seamlessly identify and qualify interview participants and schedule them on a wide variety of client projects.
Industry
Technology
HQ
US & UK
size
100
products used
Recruit logoResearch Hub logo
Read more
Pay-per-mile car insurance provider, Metromile, streamlines research with their own users with Research Hub from User Interviews.
Industry
Insurance
HQ
San Francisco, CA
size
225
products used
Recruit logoResearch Hub logo
Read more
Enterprise content services platform, Egnyte, builds an integrated approach to research with User Interviews.
Industry
SaaS
HQ
Mountain View, CA
size
300
products used
Recruit logoResearch Hub logo
Read more

Don't take our word for it

G2 reviewers think we're pretty swell. And our customers rely on our research recruiting, logistics, and CRM tools to deliver all kinds of customer insights across dozens of methods. Check out our case studies below.
A cluster of three awards from G2- High Performer, Leader, and Momentum Leader- plus some decorative icons
trusted by research teams at

The fastest way to recruit research participants

Explore our products, both free to get started.