Learn how to create your researcher account, set up integrations with your favorite research tools, and manage billing and subscriptions.
Limited free trials of Hub are available through Sales. Our legacy free Hub plan is discontinued as of May 2024.
Yes! Earn $50 by referring a researcher to User Interviews. The person you refer gets $50 too.
To ensure compliance with local tax laws and regulations, User Interviews is registered to collect sales taxes in certain US states.
Invoices are sent between 3-10 business days after your final session. Learn how to pay your invoice by check, ACH, or credit card.
While project owners must receive all project notifications, collaborators can manage what they receive.
How to edit the contact, billing, availability, integrations, and other details on your researcher account.
Make paying for projects simpler by setting up a prepaid balance with us.
Need to deactivate a researcher account? We can help.
Rather be invoiced? You got it.
Receipts and invoices will be emailed and saved in your project workspace.
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