What is Double Screening?

Contact screener-qualified participants by email or phone, or review video responses to a custom prompt before approving them for your study

Add video screening to your project

Prompt participants to record a video response during the screening process—the fastest insight into their experience on a topic.

Does User Interviews use Research Hub contacts for its own purposes?

Our terms of service regarding privacy for Research Hub.

Learn about User Interviews’s free trials and free plans

Limited free trials of Hub are available through Sales. Our legacy free Hub plan is discontinued as of May 2024.

Use grid (matrix) questions in your screener to combine multiple subtopics into a single question

Create screener surveys faster with a question structure that easier for participants to complete

View or edit the requested participant number

Recruit your ideal sample size for research by requesting a specific number of participants from User Interviews.

Upload and manage a CSV of participants for Hub

Easily build your research participant panel by importing a CSV file of existing contacts.

Create and share meeting links with participants

Invite participants to sign up for a Research Hub project

3 methods to invite research participants to sign up for a study

How do I create and edit email themes?

Our email themes allow you to create emails that reflect your brand.

Invite past participants from former studies to current studies

Inviting past qualified, approved, and completed participants to future sessions.

Use the Lookback integration to run end-to-end user research

Our Lookback integration streamlines end-to-end user research. Recruit participants with UI, then seamlessly connect with them via Lookback.

Connect or disconnect your calendar with the Google integration

Our Google integration helps you manage meeting links for moderated sessions, and sync your calendar for easier scheduling.

Learn how incentives are distributed to participants

Automate incentives, or distribute them yourself.

Set branding and communication defaults for your team

Help the whole research team stay on-brand when communicating with customers about research.

Research Hub Part 2: Managing Your Panel

As your panel grows, learn how to organize and segment your customers enabling you to quickly find the right participants for your studies