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Fresh Views

UX RESEARCH BLOG FROM USER INTERVIEWS

Fresh, informative, no-nonsense UX research content that you’ll want to bookmark and share. Discover hundreds of articles on UXR methods, strategy, tools, ops, and careers—brought to you by User Interviews.

Featured Post

A Blueprint for Evaluating AI Across the Research Pipeline

Are we at risk of losing too much in translation when using AI in research? Research expert Lindsey DeWitt Prat explores the new risk cascade for the ResearchOps Review.

Lindsey DeWitt Prat

Director, Bold Insight

Latest Articles

A Blueprint for Evaluating AI Across the Research Pipeline

Are we at risk of losing too much in translation when using AI in research? Research expert Lindsey DeWitt Prat explores the new risk cascade for the ResearchOps Review.

Lindsey DeWitt Prat

Research Strategy

Is Your NPS Telling the Full Story for Stakeholders? An Analysis

Survicate analyzed data across hundreds of companies to unpack what NPS should mean for you, and as important, how you can best share that nuance with stakeholders.

Aleksandra Korczynska

Calibration Matters More Than Automation: What AI’s History Suggests About Building Agentic Research Systems

Research Operations expert George Jensen on what it takes to build successful AI-enabled research systems.

What is the New AI in Research Risk Cascade? Experts Explain

What to do when errors compound across transcription, synthesis, and analysis—turning small upstream drift into big downstream consequences.

UX Research Tools

30+ AI Tools for Every Phase of UX Research You Can Use Right Now

Ready to add AI to your research process? This list has you covered, with options for ideation, moderation, data analysis, or building a repository.

Research Strategy

How to Build a Hands-On Customer Empathy Program (Even Without a Budget)

Reports create awareness, but action creates empathy. Here is a 4-step blueprint to build a hands-on Customer Empathy Program without a budget.

January 9, 2026

Research techniques & methods

150+ Best Customer Journey Map Templates and Examples

October 24, 2025

The Modern Guide to Note-taking in Research: Templates & Methods

October 16, 2025

70+ Great User Testing Questions To Ask Before, During, & After User Tests

September 26, 2025

See all articles on research methods

Recruiting Participants

6 Steps to Conducting High-Quality International UX Research

November 7, 2025

How to Ensure Participant Fit and Credibility

October 28, 2025

Survey Incentives That Work: Ideas, Costs, and Best Practices

October 24, 2025

See all articles on recruiting

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UX research tools

30+ AI Tools for Every Phase of UX Research You Can Use Right Now

January 23, 2026

12 Best Customer Feedback Tools by Use Case (Interviews, Surveys & Analytics)

September 19, 2025

Focus Group Software: Top 7 Options for Qualitative Research

See all articles on UX research tools

Professional Growth

The 24 Best UX and User Research Blogs Worth Bookmarking

December 22, 2025

Common UX Research Job Interview Questions & How to Answer Them

December 11, 2025

What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!)

December 4, 2025

See all articles on professional growth

Research Strategy

Is Your NPS Telling the Full Story for Stakeholders? An Analysis

How to Build a Hands-On Customer Empathy Program (Even Without a Budget)

January 9, 2026

The Ultimate Guide to Research Strategy (2026 Edition)

December 7, 2025

See all articles on research strategy

Inside UI

UserTesting Acquires User Interviews

January 7, 2026

2025 User Interviews Wrapped

December 10, 2025

An Inside Look at Our Participant Recruitment System—And How We Use AI to Improve Matches

October 1, 2025

See all articles about User Interviews

Templates for UX researchers

What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!)

December 4, 2025

UX Research Portfolios That Will Get You Hired: 21 Templates and Examples

October 27, 2025

150+ Best Customer Journey Map Templates and Examples

October 24, 2025

See all templates

AI In Research

A Blueprint for Evaluating AI Across the Research Pipeline

Calibration Matters More Than Automation: What AI’s History Suggests About Building Agentic Research Systems

What is the New AI in Research Risk Cascade? Experts Explain

See all articles about AI

Explore More

September 10, 2025

The State of User Research Report 2025

The 2025 Research Budget Report

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