Hospital Patient Experience Efforts and CMS Hospital Value-Based Purchasing Program

Study type
1-on-1 Interview
Study format
Online
Compensation
$100 Visa gift card
Session length
60 minutes
Description

A research study on the perceptions of hospital administrators regarding the Medicare Hospital Value-Based Purchasing Program and efforts to improve patient experience within the Pacific Region of the United States. This study is part of the researcher’s doctoral education program, with the goal of understanding what barriers contribute to struggles to improve the patient experience from the perspective of hospital administrators. Healthcare administrators’ role is vital in hospital operations and significantly impacts patients’ experiences.

Device requirements

Device type: Computer with webcam.
You cannot use a tablet or a smartphone.