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Fresh Views

UX RESEARCH BLOG FROM USER INTERVIEWS

Fresh, informative, no-nonsense UX research content that you’ll want to bookmark and share. Discover hundreds of articles on UXR methods, strategy, tools, ops, and careers—brought to you by User Interviews.

Featured Post

A letter to our customers: serving you in the AI era.

Introducing Auros, the new parent company for User Interviews and UserTesting, built to serve the evolving needs of UX teams, AI builders, and enterprises in the AI era.

Chief Executive Officer

Latest Articles

A letter to our customers: serving you in the AI era.

Introducing Auros, the new parent company for User Interviews and UserTesting, built to serve the evolving needs of UX teams, AI builders, and enterprises in the AI era.

October 8, 2026

Professional Growth

The Ultimate UX Research Job Board – Updated August 2026

A searchable database of jobs in UX/user research and operations with career resources to help you land your next role.

AI, Margins, and the New Division of Labour: Three Reversals Reshaping How Research Operates

Kate Towsey discusses three major shifts in research operations and their impact on the field.

Research Techniques & Methods

Delivering Continuous Discovery Programs That Run like Clockwork

Josh Morales of Miro on the small decisions that can make or break the session dynamic.

Spotting an AI Cheater in Research: Investigating the Limits of Intuition in Remote Interviews

Researcher Emma Spero discusses ways to better detect fraud in across user interviews.

The “Second Layer” Problem: What to Do When AI Tools Create Operational Debt

Researchers who now also builds AI systems are feeling the burden of operational debt. Here's how to address it.

Jordan Brinkman

Research techniques & methods

Delivering Continuous Discovery Programs That Run like Clockwork

150+ Best Customer Journey Map Templates and Examples

October 24, 2025

The Modern Guide to Note-taking in Research: Templates & Methods

October 16, 2025

See all articles on research methods

Recruiting Participants

6 Steps to Conducting High-Quality International UX Research

November 7, 2025

How to Ensure Participant Fit and Credibility

October 28, 2025

Survey Incentives That Work: Ideas, Costs, and Best Practices

October 24, 2025

See all articles on recruiting

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—Jane M., Senior UX Designer

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UX research tools

30+ AI Tools for Every Phase of UX Research You Can Use Right Now

January 23, 2026

12 Best Customer Feedback Tools by Use Case (Interviews, Surveys & Analytics)

September 19, 2025

Focus Group Software: Top 7 Options for Qualitative Research

See all articles on UX research tools

Professional Growth

The Ultimate UX Research Job Board – Updated August 2026

The 24 Best UX and User Research Blogs Worth Bookmarking

December 22, 2025

Common UX Research Job Interview Questions & How to Answer Them

December 11, 2025

See all articles on professional growth

Research Strategy

Provenance Matters: Why Citations Are the Missing Link in Insight-Driven Decisions

Is Your NPS Telling the Full Story for Stakeholders? An Analysis

How to Build a Hands-On Customer Empathy Program (Even Without a Budget)

January 9, 2026

See all articles on research strategy

Inside UI

A letter to our customers: serving you in the AI era.

October 8, 2026

UserTesting Acquires User Interviews

January 7, 2026

2025 User Interviews Wrapped

December 10, 2025

See all articles about User Interviews

Templates for UX researchers

What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!)

December 4, 2025

UX Research Portfolios That Will Get You Hired: 21 Templates and Examples

October 27, 2025

150+ Best Customer Journey Map Templates and Examples

October 24, 2025

See all templates

AI In Research

A letter to our customers: serving you in the AI era.

October 8, 2026

AI, Margins, and the New Division of Labour: Three Reversals Reshaping How Research Operates

Spotting an AI Cheater in Research: Investigating the Limits of Intuition in Remote Interviews

See all articles about AI

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September 10, 2025

The State of User Research Report 2025

The 2025 Research Budget Report

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